bpost installs record number of
parcel lockers in 2024 and plans doubling in 2025
bpost has never installed as many parcel lockers in a single year as in 2024. The number of bpost parcel locker installations in Belgium rose to more than 1260, a 40% increase. And bpost will deliver another 1200 parcel locker installations in 2025, doubling the existing network.
Parcel lockers play an increasingly important role in bpost’s distribution network. They are very convenient. That’s because parcels lockers can be accessed 24/7. It’s something that Belgians appreciate: the number of people having a parcel delivered to a parcel locker rose by 44% this past year. And the statistics show that delivery to a parcel locker gets the highest customer satisfaction score of all delivery options offered by bpost.
Ever more, ever larger
This past year bpost installed a record number of parcel lockers to ensure everyone has one nearby: 365 new parcel locker installations drove the active installed parcel locker base up to 1260. That is the equivalent of one new parcel locker installation every single day, on average.
And the network will continue to grow in 2025, based on bpost’s ambitious plan for more than 1200 new parcel locker installations, doubling the number of installations in Belgium to 2500. The newer parcel lockers are typically larger and more efficiently designed, so the number of doors will triple from the current 50,000 to 150,000 by the end of 2025.
bpost’s hybrid network
bpost is closer than ever. The network comprises post offices as well as post points (traders that offer postal services), parcel points (traders that offer parcel pick-up) and parcel lockers. The latest figures show that bpost is present at more than 3500 locations, including more than 650 post offices, more than 670 post points, more than 900 parcel points and more than 1260 parcel lockers installations. That means every person in Belgium is no more than six minutes by car, by bike or on foot from a bpost pick-up point.
Partner in the circular economy
In its future plan bpost also identifies parcels sent between private individuals as an important segment. That’s because we are increasingly shopping on popular platforms such as Vinted and 2ememain. With that in mind, bpost directly involves retailers in the expansion of its network: anyone can express their interest in installing a Parcel Locker via the partner page. As such, bpost continues to build the best parcel locker network in the country in consultation with all its stakeholders.
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