bpost lets you change when and where your parcel or registered mail is delivered even if it is already on its way

Customers can now postpone the delivery of their parcel or registered mail by one day or change the delivery address in the My bpost app. Even if it is already on its way. These new advances give customers even greater personal choice in when and where their mail is delivered.

Whether they are working from home, at the office or have popped over to friends, bpost wants to give customers the power to decide when and where their parcel or registered mail is delivered rather than the other way round. In a market study this March, 92% of My bpost app users said that they wanted to be able to choose the day their mail is delivered. 80% said they wanted the option to change the delivery address when the parcel is already on the way.

bpost increases commitment to digital inclusion by donating more than 11,600 pieces of equipment to Digital for Youth in 2024

Thursday 14 November 2024

bpostgroup: third quarter 2024 results

Friday 8 November 2024

bpost is taking its Saintnicolis back on the road to give young and old alike a great experience!

Monday 4 November 2024

New stamp and parcel tariffs from 1 January 2025

Friday 25 October 2024

bpost wants to help break the silence around baby loss with new stamps

Tuesday 15 October 2024

bpostgroup Successfully Issues €1,000 Million Senior Unsecured Bond Offering

Wednesday 9 October 2024

bpost SA/NV announces the disclosure of additional information in connection with a contemplated debt financing transaction

Monday 7 October 2024

Parcel delivery goes digital: end of the line for letterbox notifications

Monday 30 September 2024

Additional 618 solar panels for bpost, with ambition to halve carbon emissions by 2030

Tuesday 24 September 2024

bpost orders 168 new e-bike trailers, nationwide zero-emission deliveries by 2030 remains ambition

Tuesday 17 September 2024

Visual revealed: dragon to star on the first Belgian crypto stamp

Monday 9 September 2024

Radial teams up with Foodello to fight food waste

Wednesday 4 September 2024

Contact us

Veerle Van Mierlo Spokesperson, bpostgroup

Laura Cerrada Crespo Spokesperson, bpostgroup

Mathieu Goedefroy Spokesperson, bpostgroup

Press Relations MULTI - Boulevard Anspachlaan 1 bus 1, 1000 Brussels

Customer service bpost

About bpost

About bpostgroup

bpostgroup is a leading logistics expert, active in Europe, North-America and Asia. Whether it's as a parcel-sized last mile partner with mail products in Belgium and the Netherlands, a specialized operator in the high value logistics markets or through our leading cross-border network: we excel through quality. bpostgroup puts innovation, digitalization, customer centricity upfront in its approach. Headquartered in Belgium and powered by 40.000+ employees worldwide, we connect millions of people and businesses every day. As a people- and planet-friendly company we create long-term sustainable value for our customers and shareholders. In 2023, bpostgroup generated a total operating income of EUR 4,272.2 million.

Are you a customer and do you have question of a complaint?
Click here to contact us.

bpost
Boulevard Anspach 1, box 1 – 1000 Brussels